Cookie Notice

Last updated: Tuesday, June 30 2026

This Cookie Notice explains how Coldlytics Ltd ("Coldlytics", "we", "us", or "our") uses cookies and similar technologies on our website and platform. It should be read alongside our Privacy Policy.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, and to provide information to the site owner. We also use similar technologies such as local storage and tracking pixels, and we refer to all of these as "cookies" in this notice.

2. The types of cookies we use

Strictly necessary cookies. These are required for the website and platform to function, for example to keep you signed in, to keep your account secure, and to remember actions during a session. The service cannot work properly without them, so they do not require consent.

Functional cookies. These remember your choices and preferences to give you a better experience.

Analytics and performance cookies. These help us understand how visitors use our website and product so we can improve it. We use these only where you have given consent.

Marketing cookies. Where used, these help us measure and improve our marketing and may be set by advertising or social media partners. We use these only where you have given consent.

3. Cookies we use

Below are the main cookies and categories we use. Specific names and durations may change as we update the service.

• Coldlytics session cookie (strictly necessary): keeps you signed in and maintains your session. Duration: session or short-lived.
• Coldlytics security and flow cookies (strictly necessary): protect logins and complete secure sign-in and connection flows. Duration: short-lived.
• Stripe (strictly necessary): payment processing and fraud prevention. Duration: set by Stripe.
• Intercom (functional): powers in-app messaging and support chat. Duration: set by Intercom.
• Mixpanel (analytics): helps us understand product usage to improve the service. Duration: set by Mixpanel.

4. Third-party cookies

Some cookies are set by third parties that provide services on our behalf, such as payments, support messaging, and analytics. These providers process data in line with their own privacy and cookie policies. Our main providers are listed in our Privacy Policy.

5. Managing your cookie preferences

When you first visit our website, our cookie banner lets you accept or reject non-essential cookies. You can change your choice at any time through the cookie settings on our website.

You can also control cookies through your browser settings, including blocking or deleting them. Please note that if you block strictly necessary cookies, parts of our website and platform may not work properly.

6. Changes to this notice

We may update this Cookie Notice from time to time. We will post the updated version here and change the "Last updated" date above.

7. Contact us

If you have any questions about our use of cookies, contact us at:

Coldlytics Ltd
‍Albert House, 256-260 Old St, London, EC1V 9DD, United Kingdom
‍privacy@coldlytics.com]